Privacy Policy

WCS Trading is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU General Data Protection Regulation (EU GDPR). Transparency around personal data processing is a core requirement of these regulations.

1. Who We Are

WCS Trading is the data controller responsible for the personal information collected through this website.

Contact details:

Email: info@wcstrading.co.uk
Phone: 07932 378098
WhatsApp: 07340 726093

2. Information We Collect

We may collect and process the following information:

• Name
• Billing address
• Delivery address
• Email address
• Telephone number
• Order details
• Communication records
• Website usage data
• IP address
• Browser and device information

3. How We Use Your Information

We use personal information to:

• Process and fulfil orders
• Deliver products and services
• Respond to enquiries
• Provide customer support
• Process payments
• Improve our website and services
• Prevent fraud
• Comply with legal and regulatory obligations

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Consent, where required

5. Payment Information

Payments are processed securely by third-party payment providers.

We do not store full payment card details on our servers.

6. Sharing Your Information

We may share information with:

• Payment processors
• Delivery and courier companies
• Website hosting providers
• IT service providers
• Professional advisers
• Government or regulatory authorities where legally required

We do not sell personal information to third parties.

7. International Transfers

Some service providers may process data outside the United Kingdom or European Economic Area.

Where this occurs, appropriate safeguards will be implemented to protect personal data in accordance with applicable data protection laws.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil orders
• Provide customer support
• Meet accounting and tax obligations
• Resolve disputes
• Comply with legal requirements

9. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details provided in this policy.

10. Cookies

Our website uses cookies and similar technologies to:

• Enable website functionality
• Improve website performance
• Analyse website traffic
• Enhance user experience

You can manage cookie preferences through your browser settings and any cookie consent tools provided on the website.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

12. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

13. Complaints

If you have concerns regarding how your personal information is handled, please contact us first.

UK users also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

EU users may contact their local data protection authority.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised effective date.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Email: info@wcstrading.co.uk
Phone: 07932 378098
WhatsApp: 07340 726093