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Terms & Conditions

Last Updated: August 2026

1. About Us

These Terms & Conditions govern the use of this website and the purchase of products from WCS Trading.

For any enquiries, please contact:

Email: info@wcstrading.co.uk
Phone: 07932 378098
WhatsApp: 07340 726093

2. Acceptance of Terms

By accessing this website and placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms & Conditions, you should not use this website.

3. Products

We supply tiles, adhesives, grouts, trims, fixing products and related materials.

Whilst we make every effort to ensure product descriptions, specifications, images and pricing are accurate, minor variations may occur. Product colours may vary depending on screen settings and manufacturing batches.

All products are subject to availability.

4. Pricing

All prices displayed on the website are in Pounds Sterling (£).

Prices may be changed without notice. The price charged will be the price displayed at the time an order is placed.

Where tile quantities are calculated using the website calculator, the calculator is provided as a guide only. Customers remain responsible for checking measurements and ordering suitable quantities.

5. Orders

An order placed through this website constitutes an offer to purchase goods.

Acceptance of an order occurs when we confirm dispatch of the goods.

We reserve the right to refuse or cancel orders where:

  • Products are unavailable.
  • Pricing errors have occurred.
  • Payment cannot be authorised.
  • Fraudulent activity is suspected.

6. Payment

Payment must be received in full before goods are dispatched unless otherwise agreed in writing.

Payments are processed through secure third-party payment providers.

7. Delivery

Delivery times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by couriers, manufacturers, suppliers, weather conditions or circumstances beyond our reasonable control.

Risk in the goods passes to the customer upon delivery.

8. Inspection of Goods

Customers should inspect goods as soon as reasonably possible after delivery.

Any damaged, faulty or incorrect items should be reported promptly with supporting photographs where possible.

9. Returns

Returns may be accepted at our discretion and in accordance with our Returns Policy.

Products must generally be returned unused, in their original packaging and in a resalable condition.

Certain special-order, bespoke or non-stock products may not be eligible for return.

10. Limitation of Liability

To the fullest extent permitted by law, our liability shall not exceed the value of the products purchased.

Nothing in these Terms & Conditions excludes liability for:

  • Death or personal injury caused by negligence.
  • Fraud or fraudulent misrepresentation.
  • Any liability that cannot be excluded under applicable law.

11. Intellectual Property

All website content, including text, graphics, images, logos and design elements, remains the property of WCS Trading or its licensors.

No content may be copied, reproduced or distributed without prior written permission.

12. Website Availability

We make reasonable efforts to ensure the website remains available and up to date but do not guarantee uninterrupted access.

We may suspend, withdraw or amend the website without notice.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Email: info@wcstrading.co.uk
Phone: 07932 378098
WhatsApp: 07340 726093

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© WCS Trading 2024
Company Reg No. 00000000

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